CUSTOMER SURVEY


Customer Survey

"No Better Time Than The Present!"

It's an old phrase that offers wise words even today. The best time to give us feedback about your experience at Jim's Towing & Automotive is right now. Please take a minute or two, while the details of your appointment are still fresh in your mind and let our team know how you feel about your auto repair service. At Jim's Towing & Automotive we seek to provide remarkable customer service, and sharing even the smallest details about your service helps us improve.

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I was greeted and waited on promptly
I was treated courteously.
The recommended service / maintenance was clearly explained to me.
Auto Repair / Service
The Service was completed to my satisfaction.
The service was completed in the estimated time.
I was pleased with the condition of the vehicle when it was returned to me.
Overall Opinion
My overall experience was a good one.
I would recommend you to family/friends/Associates.
I would do service with you again.


Reviews

I brought in my Toyota Yaris early this morning due to a check engine light that came on the day before. I know Mondays are very busy for your shop and Bob said it may take some time before he can start working on it. I said no problem & I understand. I got a call in the early afternoon letting me know my car was done and he fixed the Timing Solenoid (VVT) and my car was ready to be picked up! I was so happy and picked up my car shortly after. My husband & I only bring in our cars to your automotive shop as we trust you and your staff. You are honest and very close to where we live. Thank you again for all the hard work you do and for taking care of our vehicles!! :)

, 03/27/2023

The shop was amazing. I called and they got me in the same day, repaired and returned my vehicle within a couple of hours. I highly recommend this shop!

, 06/29/2021

Just experienced wonderful customer service...professional, safe, accommodating and timely!

, 06/12/2020

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